http://www.projectmanagementcampus.com Project Management Training, Courses, Tutorials, Presentations Sat, 19 Sep 2009 04:46:09 +0000 en hourly 1 http://wordpress.org/?v=3.0.2 http://www.projectmanagementcampus.com/project-management-course/itil/csu-itil-v3-known-error-database-kedb.html http://www.projectmanagementcampus.com/project-management-course/itil/csu-itil-v3-known-error-database-kedb.html#comments Tue, 18 Aug 2009 07:19:13 +0000 admin http://www.projectmanagementcampus.com/project-management-course/itil/csu-itil-v3-known-error-database-kedb.html This video introduces the concept of a known error database (KEDB) as explained in the ITIL v3 volume Service Operation. Thevideo is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported [...] Related posts:

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